Information Technology
Information Technology at Bryn Mawr College serves as the backbone of our digital campus. We partner across the institution to deliver secure, reliable, and forward-looking technology services that enable teaching, learning, research, administration, and community life. Whether behind the scenes or directly supporting students, faculty, and staff, we strive for excellence, transparency, and continuous improvement in all we do.
Get Help Fast
Ask the Help Desk
You can submit a ticket through our help portal, email us at help@brynmawr.edu, call us at 610-526-7440, or visit us in person on the first floor of Canaday Library.
Browse the Service Catalog
You can find help with software, hardware technology, borrowing library materials, using educational technologies, conducting research, borrowing equipment, using spaces, and more...
What You’ll Find Here
Bryn Mawr’s IT portfolio is organized into several specialized teams, each focused on distinct but interconnected mission areas.
Client Engagement & Planning
Helps the campus community understand & use technology effectively, leads procurement and vendor relations, plans and supports learning spaces and special projects, and ensures that our services meet our users’ needs.
Enterprise Data, Systems & Interfaces
Manages the large‐scale systems and infrastructure that support institutional data, integrations, academic systems, and core applications; ensures data flows are reliable, secure, and usable.
Information Security
Protects the College’s informational assets through policy, oversight, risk mitigation, awareness/training, and by serving as the steward for data privacy & security practice.
Workday
Oversees our implementation, administration, and support of the college’s Workday system for human resources, finance, and related administrative functions.
What We Value / Our Guiding Principles
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Reliability & Resilience: Ensuring systems are available, effective, and recoverable from faults or threats.
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Security & Privacy: Safeguarding institutional and personal data while respecting ethical and legal responsibilities.
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User-Centering & Accessibility: Designing services with people in mind so they are intuitive, inclusive, and responsive.
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Collaboration & Transparency: Partnering with departments across campus; being clear about what we do, why, and how it affects the community.
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Innovation & Adaptability: Keeping pace with new technologies, educational models, and changing needs; being willing to evolve.
Supporting Bryn Mawr’s Mission
Information Technology underpins everything we do at Bryn Mawr: from enabling remote and in-person learning, supporting faculty in teaching and scholarship, to ensuring that administrative processes are efficient and data-informed. Our work is not visible when it works well—but we know it is essential. We’re committed to doing this job so that Bryn Mawr can be a place where ideas flourish, people collaborate safely, and the College can adapt with strength to whatever comes next.