Protocol for Online Forms and Surveys

The college currently supports two software tools for conducting online forms and surveys. Both tools are web-based.

• Wufoo: An easy-to-use tool for developing and administering simple forms or questionnaires. Contact the Help Desk to request a user account for this tool.
• Qualtrics: A professional tool for developing surveys with more complex response formats, methods of distribution, or data management. Contact the Office of Institutional Research, Planning, and Assessment to request a user account for this tool.

Accounts with one of these tools generally do not limit the number of surveys or forms users can develop and conduct. However, users should review the following guidelines for each survey or form-based data collection project.

The College’s Institutional Review Board (IRB) protects the welfare, rights, and privacy of all persons participating in research – of which the web-based surveys and forms covered in this protocol are an example. The IRB reviews research activities with human subjects – including web-based forms and surveys – in light of this charge. Data collection that is conducted solely for educational or program improvement is usually considered exempt from IRB review, but if, after reviewing the College IRB’s website, you have any questions about whether a review is required for your project, please contact David Consiglio at x6534or dconsigl@brynmawr.edu.

Examples for deciding whether your project requires full IRB review. This list is for guidance only and does not replace IRB review. It applies to surveys for research or opinion polling and forms used by administrative offices.

Bryn Mawr College's Institutional Review Board

Require IRB review:

• attitudes or behavior which, if known outside the research, might harm the respondent’s reputation
• information about mental or physical health
• participation in illegal activities (including alcohol or drug use)
• personal or private information (e.g., annual income, sexual behavior, student grades, financial aid status)
• information that is normally confidential (e.g., social security number, criminal background information, information about health history, religious or political background)

Examples that do not require IRB review:

• form asking respondents to RSVP or register for an event
• form asking students to register for classes or apply to study abroad
• form asking respondents to select a T-shirt style or make a meal selection for an event.

Once you have a user account for one of these tools, you will find they are easy to use, and that the related help menus and guides will address many technical questions for simple forms and surveys. However, we encourage you to think through the entire data collection process before launching your form or survey, as this will ensure that the data you collect are valid and usable. Contact David Consiglio at x6534 or dconsigl@brynmawr.edu or Richard Barry at x6532 or rbarry@brynmawr.edu for expert advice on implementing good surveys and forms.

• Developing the survey: Question wording, sequencing, response format.
• Distributing the survey: Developing e-mail lists, random sampling, managing reminders, ensuring good response rates.
• Analyzing the survey results: Tabulating results, statistical analysis, writing reports

If you will be directing a form or survey at any of the following populations, you must submit a request to do so to the survey management group. Contact Dr. Jeanine W. Molock at x6599 or jmolock@brynmawr.edu) to discuss the scheduling of your project to prevent over-surveying of these populations.

• All undergraduates?
• All GSAS or GSSWSR students?
• All senior undergraduates (or other class year)?
• Alumnae/i population (any)?
• All faculty or staff?
• Parents/family of any of above?

If the information you will collect will need to be integrated with existing databases such as PeopleSoft or Financial Edge, either now or in the future, please contact the Help Desk for assistance with your project.