Division Reports

LITS continues to embed diversity, equity, and inclusion into its operations, policies, and culture. The roadmap emphasizes creating equitable hiring practices, diversifying vendor relationships, and building inclusive collections and digital spaces. Staff development around cultural competency and inclusive pedagogy ensures that technology, information, and library resources serve the full range of Bryn Mawr’s students, faculty, and staff.

Accessibility and belonging are woven throughout LITS initiatives—from digital systems design to user experience and physical spaces. The team works to ensure that campus technologies, web content, and digital collections meet accessibility standards, while promoting belonging through inclusive service design and communication. Ongoing work includes expanding captioning and assistive technologies, updating web accessibility guidelines, and designing welcoming environments that reflect Bryn Mawr’s diverse community.

LITS supports innovative teaching, learning, and scholarship across disciplines. Recent priorities include expanding Digital Competencies and Digital Scholarship programs, refining Digital Intensives and workshops, and providing platforms for students to showcase research. The team advances open and digital pedagogy, personal digital archiving, and interdisciplinary projects such as Digital Bryn Mawr. Investments in lecture capture, Moodle redesign, and classroom technology help faculty and students engage seamlessly in both in-person and hybrid learning.

To maintain a secure and resilient digital campus, LITS continues to strengthen core infrastructure and security practices. The roadmap highlights upgrades to data storage, virtualization, and backup systems, a multi-phase infrastructure review with a focus on cloud strategy, and the adoption of next-generation endpoint protection and threat detection. These efforts ensure Bryn Mawr’s technology environment remains reliable, scalable, and protected from emerging risks while supporting teaching, research, and administration.

Modernizing enterprise systems and improving data strategy are key to the roadmap. Major initiatives include implementing PowerFAIDS for Financial Aid, advancing planning for a next-generation ERP for HR, Payroll, and Finance, and collaborating on a shared BiCo Student Information System. LITS also partners with Institutional Effectiveness to develop data governance models, analytics dashboards, and business intelligence services that enable data-informed decision-making across the College.

LITS is committed to making technology and information services approachable, responsive, and community-centered. The roadmap calls for enhancing the client support experience through a new service model, consultation and listening sessions, and more transparent feedback mechanisms. Teams are streamlining hardware and software delivery, expanding training and outreach, and developing sustainable models for technology funding. Across all of this work, the goal is simple: help every member of the Bryn Mawr community feel supported, informed, and empowered to use technology confidently.